Terms & Conditions

OVERVIEW
This website is operated by The Serene Sanctuary. Throughout the site, the terms “we,” “us,” and “our” refer to The Serene Sanctuary. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices outlined here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to the following terms and conditions (“Terms of Service” or “Terms”), along with any additional terms or policies referenced herein or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not use the site or its services.

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to check this page periodically. Your continued use of the website after any changes indicates acceptance.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province, or you have given consent for any minor dependents to use this site.
You agree not to use our products for illegal or unauthorized purposes, and not to violate any applicable laws. You must not transmit viruses or malicious code. A breach of these Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted across various networks and adapted to technical requirements. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, or exploit any part of the Service or access it without our written permission.

SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material provided is for general information only and should not be the sole basis for decisions without consulting more accurate sources. Any reliance on site material is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices may change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any changes, price adjustments, suspension, or discontinuance.

SECTION 5 - PRODUCTS OR SERVICES
Certain items may only be available online and may have limited quantities, subject to our Return Policy. We make every effort to display product colors accurately, but we cannot guarantee exact display on your device.
We reserve the right to limit sales by person, region, or jurisdiction and to limit product quantities. Product descriptions and pricing may change at any time. We do not warrant that product quality will meet expectations or that any errors in the Service will be corrected.

SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order, and will attempt to notify you via email or contact information provided. Orders may be limited if they appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate and current account and purchase information.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge that these tools are provided "as is" without warranties or endorsements. Your use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS
Certain content or services may include third-party materials. We are not responsible for the content, accuracy, or availability of third-party websites or products and assume no liability for transactions with third-party sites.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
By submitting comments, suggestions, or proposals, you agree we may use them in any medium without obligation. We reserve the right to remove content deemed inappropriate or in violation of these Terms.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy. Please refer to it for details.

SECTION 11 - ERRORS AND OMISSIONS
We may occasionally have typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, or availability. We reserve the right to correct these errors or cancel orders without prior notice.

SECTION 12 - PROHIBITED USES
You are prohibited from using the site for unlawful purposes, to violate laws or infringe upon rights, or to interfere with the security features of the Service. We reserve the right to terminate access for prohibited activities.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free service and provide the Service “as is.” We are not liable for any damages resulting from your use of the Service.

SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless The Serene Sanctuary and affiliates against claims arising from your breach of these Terms or violations of any law.

SECTION 15 - SEVERABILITY
If any provision of these Terms is found unenforceable, it will be severed, and the remainder will remain valid.

SECTION 16 - TERMINATION
These Terms are effective until terminated by either party. We may terminate your use if you violate any provision.

SECTION 17 - ENTIRE AGREEMENT
These Terms and any policies constitute the entire agreement between you and us, superseding prior agreements.

SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use after updates constitutes acceptance.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@theserenesanctuary.com.